Terms of Service

NexAura Topup is operated by NexAura Core in Sri Lanka. We deliver in-game items to Free Fire player accounts. We are not affiliated with Garena. Free Fire is a trademark of Garena Online, and Garena's own terms apply to your game account.

You sign in with Google. Keep your Google account secure: orders and wallet balance are linked to it. If you are under 18, use the store with a parent's or guardian's permission.

• You are responsible for entering the correct player ID (UID). Check the player name we show before you pay.
• Items are delivered to the player ID you entered. We cannot move a delivered item to a different account.
• Prices are in Sri Lankan Rupees (LKR). The price shown when you place the order is the price you pay.

You can pay by card (processed by Dialog Genie), eZ Cash, NexAura wallet balance or a redeem code. We never see your full card number. An order is only delivered after its payment is confirmed.

• After paying, you must give us the 14-digit RN number from the eZ Cash SMS or the Dialog Genie app. Payments are verified automatically against this number.
• Each RN can be used once only. Submit it within one hour of paying; older payments must be checked by our support team.
• Do not pay through bank apps, Cargills / Food City, Keells, Pay & Go machines, or any agent that cannot give you a 14-digit RN. We cannot verify those payments and you may lose the money.
• If you send more than the price, the extra is added to your wallet. If you send less, the order is not delivered; contact us with your RN (see the Refund Policy).
• Submitting someone else's RN, a fake RN or a fake payment slip is fraud. Repeated wrong RNs are temporarily blocked.

Most orders are delivered within minutes. Delivery can be delayed when our provider is restocking; paid orders are kept safe and delivered automatically, or refunded as described in the Refund Policy. Items may take a short while to appear in the game.

• Wallet balance is store credit. It can only be spent in this store and is not cash.
• Redeem codes work once, for one account. Keep them private: anyone who has a code can use it.

Each player ID can receive one likes order per day. The limit resets at midnight Sri Lanka time. The number of likes is shown before you pay.

You must not use the store for fraud, chargeback abuse, fake payments, or automated or abusive requests. We may cancel orders, freeze wallet balance under investigation, or block accounts involved in such activity.

We are not responsible for actions Garena takes on your game account, or for losses caused by a wrong player ID, a wrong payment channel, or a missing RN. To the extent allowed by Sri Lankan law, our liability for any order is limited to the amount you paid for it.

We may update these terms; the version on this page applies from its “last updated” date. These terms are governed by the laws of Sri Lanka.

For help with an order, message us on WhatsApp using the chat button on the site, and include your order number.